About us
Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology, we create real-world impact by helping companies transform conversations into measurable business value.

About the role

We’re looking for a skilled and driven Full Stack Team Lead to spearhead the development of Hear’s next-generation web applications. This role combines hands-on full stack development with team leadership, and is ideal for someone who thrives on both coding and guiding others.
You’ll lead and mentor a team of 3–4 developers, contribute to architectural decisions, and help shape complex, scalable systems in a dynamic, agile environment. 

Responsibilities

• Lead and mentor a team of 3–4 developers, including task planning, technical guidance, and team collaboration.
• Develop and maintain scalable web applications using modern full stack technologies.
• Collaborate with UI/UX designers to deliver responsive and user-friendly interfaces.
• Design and implement RESTful APIs and microservices with Next.js and NestJS.
• Ensure performance, security, and cross-browser compatibility.
• Manage code with Atlassian Bitbucket and participate in code reviews and agile workflows.
• Contribute to architectural decisions and system design for long-term scalability.

Requirements

• 1–2 years of proven experience in leading or managing a development team.
• At least 5 years of hands-on experience as a Full Stack Developer, with strong expertise in Node.js and Python.
• Proven experience with modern JavaScript frameworks (e.g., React, Angular, or Vue.js) and back-end languages, with required expertise in both NestJS, Next.js, and Python.
• Deep understanding of databases, including both SQL and NoSQL solutions (e.g., MongoDB).
• Proficiency in version control systems, especially Atlassian Bitbucket, and familiarity with CI/CD workflows.
• Experience designing and working with complex, large-scale system architectures.
• Familiarity with Jira and hands-on experience in managing tasks and agile sprints.
• Bachelor’s degree in Computer Science or a related technical field.
• Strong communication skills and a team-oriented mindset.

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About Us

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology, we create real-world impact by helping companies transform conversations into measurable business value.

Why This Role Now

After achieving strong product-market fit and successfully demonstrating the value of our solutions with key customers, we are ready to scale. We are transitioning from a founder-led sales motion to a structured, repeatable go-to-market strategy. As our Head of Sales, you will be a cornerstone of that transformation, owning our commercial strategy, building scalable sales processes, and closing strategic deals to drive our expansion across North America.

What You’ll Do

• Lead GTM Strategy: Define and execute the commercial strategy for the US market, aligned with company-wide goals and KPIs.
• Build a Scalable Sales Foundation: Develop and refine repeatable sales processes, from pipeline generation to deal closing, and help establish best-in-class operating discipline.
• Drive Strategic Engagement: Identify, engage, and build trusted relationships with senior decision-makers, including Heads of Customer Experience, Customer Service, Contact Centers, Sales, and Operations.
• Act as a Strategic Partner: Collaborate closely with Marketing and Customer Success to align messaging, influence the roadmap, and deliver measurable business outcomes across the customer journey.
• Close Key Deals: Manage complex sales cycles involving multiple stakeholders, using a consultative, solution-based approach to position Hear’s value proposition.

Who You Are

• A sales leader with 6+ years of experience in SaaS, preferably in early-stage or high-growth startups, with direct responsibility for driving sales strategy and execution.
• Proven ability to consistently meet or exceed revenue goals in the US mid-market and enterprise space.
• Strategic and hands-on, owning the full sales cycle end-to-end..
• Expert in consultative, value-based selling to senior stakeholders (e.g., CX, Sales, Ops, Contact Center executives).
• Strong communicator and relationship-builder with deep knowledge of the US customer landscape.
• Based in Israel and able to work US hours.

Bonus Points

• Experience selling AI, analytics, or voice-tech solutions into customer service, contact center, or sales organizations..
• Existing network of relationships among CX, Customer Service, and Operations leaders in the US market.
• Previous experience scaling a startup’s commercial presence in North America.

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology, we create real-world impact by helping companies transform conversations into measurable business value.

Why This Role Now

After achieving strong product-market fit and building a successful early customer base, we are ready to accelerate our growth. We are transitioning from founder-led marketing efforts to building a world-class marketing function. As our VP Marketing hire, you will have the unique opportunity to define and execute our go-to-market strategy, drive awareness, generate demand, and establish hear as a category leader in conversational intelligence.

Role Overview

We are looking for a highly motivated and hands-on VP Marketing to lead hear’s marketing efforts from the ground up. This role requires someone who can think strategically but isn't afraid to roll up their sleeves and execute. You will be responsible for creating and scaling a high-impact marketing engine, crafting our narrative, and generating a robust pipeline to support our US-focused sales expansion.

Key Responsibilities

• Develop and lead a comprehensive marketing strategy that positions Hear as a category leader in conversational intelligence.
• Own and scale demand generation programs across digital, content, social, email, and events — driving qualified leads and accelerating pipeline growth.
• Craft clear and compelling messaging that articulates Hear’s unique value to customer experience, customer service, sales, and contact center executives.
• Support the sales team with enablement assets such as case studies, one-pagers, pitch decks, and playbooks.
• Plan, execute, and optimize multi-channel marketing campaigns to maximize ROI and overall performance.
• Build and manage the marketing tech stack (e.g., HubSpot, LinkedIn Ads, Google Ads, SEO tools) to support scalable growth.

Who You Are

• 6+ years of B2B SaaS marketing experience, ideally in an early-stage or growth-stage environment.
• Proven success leading demand generation and content marketing initiatives that directly supported revenue growth.
• Experience building marketing programs that target Customer Experience, Customer Service, Contact Center Operations, or Sales Executives is highly preferred.
• Hands-on, entrepreneurial mentality - you love building from scratch and scaling with agility.
• Exceptional storytelling, writing, and communication skills.
• Data-driven decision-maker with strong analytical skills and CRM/marketing automation expertise (e.g., HubSpot, Salesforce).
• Knowledge of AI, voice technologies, or customer experience solutions is a strong plus.
• Based in Israel, with the ability to collaborate with a team and customer base heavily concentrated in the US market.

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