Customer Experience

CX Intelligence for Next-Gen leaders

Focus on leading, not spreadsheets. Every call sharper, every agent smarter

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From blindspot to signal

Signals surface early giving you time to act, and clarity to lead.

CX that simply runs itself, so you can lead.

AI carries the manual weight, so your time is spent not chasing answers, but moving with them.

Intelligent Reporting & Insights

Everything you need. Nothing you don’t

No exports. No blind spots. Live insights and reports show what’s thriving, what’s at risk, and what needs your attention.

AI-Powered Forecasting

See around corners

We listen to every signal to predict churn, complaints, and demand shifts before they hit. The future, revealed in time for you to act.

Automated Quality Assurance

Precision at scale

Evaluate all interactions with context empathy, compliance, resolution. Coaching moments surface instantly. Quality scales.

Early Revenue Signals

Finally, words become growth

Detects churn warnings and upsell cues. Sales gets the signal, blockers fall, and CX turns revenue driver.

Customer stories
Customer stories banner

From buried transcripts to frontline impact

Crocus & Primrose unlocked 100% coverage, faster QA, and instant insights, turning conversations into performance at scale.

CrocusPrimrose

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Call coverage. Zero manual listening

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Faster QA reviews

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Trend signals surfaced instantly

Integrations & Ecosystem Fit

Works where you work.
Smarter everywhere.

Plug into the platforms your team already knows and loves. No new tabs or messy handoffs. Just seamless sync across your stack.

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