Operation Leaders

Orchestrate excellence. scale without compromise.

Faster ramps. Smarter feedback. Run operations so smooth that scale feels effortless.

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Shorten ramp, not corners

Spot coaching needs early and tailor training with real data.

Operations that never miss a beat.

Designed to accelerate growth and sustain excellence across every team, minus the grind.

Coaching Intelligence

From click to clarity

Instant insights. No exports, no blind spots, just answers tuned to your KPIs.

Performance Trends

See what’s next, now

We read every signal to predict churn, complaints, and demand shifts before they hit. The future, revealed in time to act.

Ramp Time Insights

Ramp time insights

Evaluate all interactions with context empathy, compliance, resolution. Coaching moments surface instantly. Quality scales.

QA Feedback Loops

Every word, a growth signal

Catch churn warnings and upsell triggers. Sales gets the signal, blockers fall, and CX turns revenue driver.

Customer stories
Customer stories banner

From buried transcripts to frontline impact

Crocus & Primrose unlocked 100% coverage, faster QA, and instant insights, turning conversations into performance at scale.

CrocusPrimrose

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Call coverage. Zero manual listening

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Faster QA reviews

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Trend signals surfaced instantly

Integrations & Ecosystem Fit

We adapt, so you
don't have to.

Plug into the platforms your team already knows and loves. No new tabs or messy handoffs. Just seamless sync across your stack.

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