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Senior Account Executive – US Market

About Us

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions - using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology; we create real-world impact by helping companies transform conversations into measurable business value.

Why This Role Now

After achieving strong product-market fit and successfully demonstrating the value of our solutions with key customers, we are ready to scale. We are transitioning from a founder-led sales motion to a more structured go-to-market strategy. As our first US-focused Senior Account Executive, you will play a pivotal role in paving the way for our growth in North America, working directly with leadership to build our customer base and help shape the foundation of our commercial expansion.

What You’ll Do

  • Develop and execute a strategic sales plan to drive pipeline growth and new customer acquisition across the US market.
  • Own the full sales cycle — from prospecting and lead generation to solution presentations, negotiation, and closing.
  • Identify, engage, and build trusted relationships with key decision-makers including Heads of Customer Experience, Heads of Customer Service, Contact Center Executives, Sales Leaders, and Operations Executives.
  • Manage complex sales cycles involving multiple stakeholders, using a consultative, solution-based selling approach to position Hear’s value proposition.
  • Act as a trusted advisor by deeply understanding prospective customers’ challenges — such as improving service quality, increasing sales conversion, boosting agent performance, and driving operational efficiency — and tailoring Hear’s solutions accordingly.
  • Maintain a high level of CRM hygiene and discipline with accurate pipeline management, forecasting, and opportunity tracking.

Who You Are

  • A seasoned sales professional with 5+ years of experience selling SaaS solutions to US based companies.
  • Proven track record of consistently achieving or exceeding sales targets, particularly with mid-market and enterprise accounts.
  • Strong hunter mentality — adept at generating pipeline through both outbound prospecting and inbound follow-up in a greenfield environment.
  • Deep experience with solution selling and value-based selling, with the ability to align product capabilities with strategic business outcomes.
  • Exceptional communication, presentation, and relationship-building skills, with the ability to engage and influence senior-level decision-makers.
  • Proactive, entrepreneurial mindset — comfortable operating independently in a fast-paced, dynamic, early-stage startup environment.
  • Willing and able to work US hours while based in Israel.

Bonus Points

  • Experience selling AI-driven solutions, analytics platforms, or voice technologies into customer service, contact center, or sales organizations.
  • Existing network of relationships among CX, Customer Service, and Operations leaders in the US market.
  • Previous experience scaling a startup’s commercial presence in North America.
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Head of Marketing

About Hear

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions — using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology; we create real-world business impact by helping companies transform conversations into measurable value.

Why This Role Now

After achieving strong product-market fit and building a successful early customer base, we are ready to accelerate our growth. We are transitioning from founder-led marketing efforts to building a world-class marketing function. As our first marketing hire, you will have the unique opportunity to define and execute our go-to-market strategy, drive awareness, generate demand, and establish Hear.ai as a category leader in conversational intelligence.

Role Overview

We are looking for a highly motivated and hands-on Head of Marketing to lead Hear’s marketing efforts from the ground up. This role requires someone who can think strategically but isn't afraid to roll up their sleeves and execute. You will be responsible for creating and scaling a high-impact marketing engine, crafting our narrative, and generating a robust pipeline to support our US-focused sales expansion.

Key Responsibilities

  • Develop and execute a comprehensive marketing strategy that positions Hear as a category leader in conversational intelligence.
  • Own and drive demand generation, building scalable programs across digital, content, social, email, and events to generate qualified leads and accelerate pipeline growth.
  • Build and execute a world-class content marketing program to drive thought leadership, educate the market, and support the sales team throughout the buyer journey.
  • Craft compelling messaging and positioning that clearly articulates Hear’s unique value proposition to customer experience, customer service, sales, and contact center executives.
  • Support field sales efforts by developing enablement materials, case studies, one-pagers, and sales playbooks.
  • Manage and optimize marketing campaigns across multiple channels, ensuring efficiency and maximizing ROI.
  • Establish key marketing KPIs and reporting, continuously measuring and optimizing marketing performance.
  • Build and manage the marketing tech stack (e.g., HubSpot, LinkedIn Ads, Google Ads, SEO tools).
  • Engage with industry influencers, media, analysts, and partners to expand Hear.ai’s visibility in the market.

Who You Are

  • 5+ years of B2B SaaS marketing experience, ideally in an early-stage or growth-stage environment.
  • Proven success leading demand generation and content marketing initiatives that directly supported revenue growth.
  • Experience building marketing programs that target Customer Experience, Customer Service, Contact Center Operations, or Sales Executives is highly preferred.
  • Hands-on, entrepreneurial mentality — you love building from scratch and scaling with agility.
  • Strong grasp of solution selling and value-based positioning — ability to connect technology to clear business outcomes.
  • Exceptional storytelling, writing, and communication skills.
  • Data-driven decision-maker with strong analytical skills and CRM/marketing automation expertise (e.g., HubSpot, Salesforce).
  • Highly organized, with the ability to prioritize, manage multiple initiatives, and thrive in a fast-paced startup environment.
  • Knowledge of AI, voice technologies, or customer experience solutions is a strong plus.
  • Based in Israel, with the ability to collaborate with a team and customer base heavily concentrated in the US market.
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Senior Full Stack Developer

About us
Hear is an innovative startup dedicated to shaping the future of conversational intelligence. We are passionate about AI, technology, and addressing real-world challenges. We uphold high safety standards for our products and foster a collaborative environment with exceptional people.

About the role
We’re looking for a talented Senior Fullstack Engineer to build and maintain Hear’s next-generation web applications. The ideal candidate will have expertise in both front-end and back-end development, with strong experience in NestJS, Next.js, and managing code via Atlassian Bitbucket. Familiarity with MongoDB and other NoSQL databases is essential.

Responsibilities

  • Develop and maintain scalable web applications using modern technologies.
  • Collaborate with UI/UX designers to implement responsive and engaging interfaces.
  • Design and implement robust RESTful APIs and microservices architectures using frameworks like NextJS.
  • Build dynamic, server-side rendered applications using Next.js.
  • Ensure cross-browser compatibility, performance, and security across applications.
  • Manage source code using Atlassian Bitbucket and participate in code reviews and agile development processes.

Requirements

  • Minimum 5 years of experience as a Full Stack Developer with expertise in Node.js.
  • Strong experience in JavaScript frameworks (e.g., React, Angular, or Vue.js) and back-end languages (Node.js, Python, or Ruby) with a preference for NestJS and Next.js.
  • Solid understanding of databases, including SQL and NoSQL (e.g., MongoDB).
  • Experience with version control systems, specifically Atlassian Bitbucket, and continuous integration practices.
  • Bachelor's degree in Computer Science or a related field.
  • Excellent communication skills and a collaborative mindset.

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AI Engineer

About us
Hear is an innovative early-stage startup dedicated to shaping the future of conversational intelligence. We are passionate about AI, technology, and addressing real-world challenges. We uphold high safety standards for our products and foster a collaborative environment with exceptional people.

About the role
The AI Engineer at Hear will play a critical role in designing, developing, and deploying artificial intelligence solutions that power our innovative products. This position is ideal for candidates passionate about AI/ML who can integrate cutting-edge tools like vLLM and leverage GCP for scalable deployments while ensuring system performance with DataDog.

Responsibilities

  • Develop and refine machine learning models for audio processing and related applications.
  • Work closely with cross-functional teams to integrate AI models into end-user applications deployed on GCP.
  • Optimize models for efficiency and scalability in production environments, incorporating monitoring with DataDog.
  • Stay updated with the latest research and trends in AI/ML to continuously drive innovation.
  • Worked with Agents and autonomous AI

Qualifications

  • At least 3 years of hands-on experience with machine learning frameworks is required
  • Bachelor’s or Master’s degree in Computer Science or a related field with a focus on AI/ML.
  • Strong background in data science, statistical analysis, and algorithm development.
  • Familiarity with GCP, efficient inference serving for large language models, and deployment/monitoring of AI systems in production, including the use of DataDog.
  • Excellent problem-solving abilities and a passion for innovation.

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